1. Who We Are
This Privacy Policy explains how Jump AI Technologies S.L. ("JUMP", "we", "us" or "our") collects and uses personal data in connection with the websites, landing pages, subdomains, demo pages, forms, and other online properties operated by JUMP, including, without limitation, jumptechnologies.ai, jumpdiscovery.com, datanauta.ai, and any other online property operated by JUMP that links to this Privacy Policy, collectively referred to as the "Websites".
The controller responsible for the processing described in this Privacy Policy is:
Jump AI Technologies S.L. Calle Fuenterrabia 9, Oficina 6 28014 Madrid, Spain Tax identification number: B87597944 Email: privacy@jumptechnologies.ai
This Privacy Policy applies to visitors, users, prospects, business contacts, and other individuals who interact with the Websites.
It does not apply to personal data that JUMP processes on behalf of its customers in the provision of contracted products or services. Such processing is governed by the applicable customer agreement and, where applicable, a data processing addendum or similar contractual terms.
2. Personal Data We Collect
Depending on how you interact with the Websites, we may collect:
- Contact and business information, such as name, business email address, company, role, phone number, country, and information included in messages, forms, demo requests, or other communications.
- Technical and usage information, such as IP address, browser type, device type, operating system, pages visited, date and time of access, referring website, approximate location, logs, and interactions with Website content or features.
- Cookie and analytics information, as described in our Cookie Policy.
- Information submitted through demos or interactive features, such as prompts, questions, messages, selected options, submitted text, generated outputs, feedback, and related technical metadata.
You should not submit confidential information, special categories of personal data, children's data, health data, biometric data, payment card data, government identifiers, or other sensitive information through public Website forms, demos, or interactive features unless we expressly request or agree to receive such information.
3. How We Use Personal Data
We may use personal data to:
- operate, maintain, secure, and improve the Websites;
- respond to enquiries, demo requests, contact forms, and other communications;
- provide requested materials, content, or information;
- manage business relationships with prospects, customers, partners, vendors, and other professional contacts;
- send business communications, product information, event invitations, newsletters, or similar materials where permitted by law;
- analyse Website traffic, usage, performance, and engagement;
- provide, monitor, troubleshoot, and improve demos, AI-enabled features, or interactive Website tools;
- detect, prevent, and investigate fraud, abuse, security incidents, or misuse of the Websites;
- comply with legal obligations and protect our rights, property, users, systems, and business.
4. Legal Bases
We process personal data only where we have a legal basis under applicable data protection laws. Depending on the context, we may rely on:
- consent, for example for non-essential cookies or where you voluntarily submit information through optional forms or features;
- legitimate interests, such as operating and securing the Websites, responding to business enquiries, managing B2B relationships, improving our Websites, and conducting permitted business-to-business marketing;
- pre-contractual or contractual necessity, where processing is needed to respond to a request, prepare a proposal, arrange a demo, or take steps before entering into an agreement;
- legal obligation, where processing is necessary to comply with applicable laws.
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
5. Cookies and Analytics
The Websites may use cookies and similar technologies to operate the Websites, remember preferences, understand usage, measure performance, and improve content and functionality.
Where required by law, we will ask for your consent before using non-essential cookies, such as analytics or marketing cookies.
Cookie preferences may be managed through our Cookie Settings tool where available. More information is available in our Cookie Policy.
6. Sharing and International Transfers
We may share personal data with service providers and professional partners who support the operation of the Websites and our business, such as hosting providers, website providers, analytics tools, CRM and communication tools, cybersecurity providers, professional advisors, and providers of interactive Website features where applicable.
We may also disclose personal data where required by law, requested by competent authorities, necessary to protect our rights or systems, or in connection with corporate transactions such as mergers, acquisitions, financing, or reorganisations.
Some recipients may process personal data outside the European Economic Area. Where this happens, we will use appropriate safeguards required by applicable data protection laws, such as adequacy decisions, Standard Contractual Clauses, the EU-US Data Privacy Framework where applicable, or other lawful transfer mechanisms.
7. Retention and Security
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
For example, we may retain personal data while needed to respond to your request, manage a business relationship, maintain marketing suppression lists, secure and troubleshoot the Websites, comply with legal obligations, or keep evidence for accounting, tax, compliance, or dispute purposes.
When personal data is no longer needed, we will delete, anonymise, or otherwise securely dispose of it.
We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. No website, system, or transmission method is completely secure, so we cannot guarantee absolute security.
8. AI Demos and User Submissions
The Websites may include AI-enabled demos, conversational interfaces, product previews, or other interactive features.
Unless expressly stated otherwise, these features are provided for informational or demonstration purposes only. You should not submit confidential, sensitive, regulated, or third-party personal data through public Website demos or forms.
Outputs may be incomplete, inaccurate, biased, outdated, or otherwise unsuitable for your intended purpose. They do not constitute legal, financial, medical, regulatory, engineering, compliance, or other professional advice. You are responsible for reviewing and validating any output before relying on it.
We may process submissions, outputs, and related metadata to provide the feature, maintain security, prevent misuse, troubleshoot issues, and improve the operation of the Websites where permitted by applicable law.
The AI-enabled features made available through the Websites are not intended to make decisions that produce legal or similarly significant effects on individuals.
9. Your Rights
Subject to the conditions and limitations under applicable data protection laws, you may have the right to:
- access your personal data;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- object to direct marketing;
- request data portability, where applicable;
- withdraw consent where processing is based on consent;
- not be subject to decisions based solely on automated processing that produce legal or similarly significant effects, where applicable.
To exercise your rights, contact us at:
privacy@jumptechnologies.ai
You also have the right to lodge a complaint with a competent supervisory authority. In Spain, the competent authority is the Agencia Española de Protección de Datos (AEPD).
10. Marketing Communications
Where permitted by applicable law, we may send business or marketing communications to professional contacts who may be interested in JUMP's products, services, events, content, or updates. Where required, we will obtain your consent before doing so. Otherwise, where permitted, we may rely on our legitimate interests for business-to-business communications, always subject to your right to object.
You may opt out at any time by using the unsubscribe link in the relevant email or by contacting us at:
privacy@jumptechnologies.ai
Even if you opt out of marketing communications, we may still send non-marketing communications where necessary, such as responses to your requests, legal notices, security communications, or service-related messages.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
Changes will be effective when posted on the Websites or on the legal page where this Privacy Policy is made available, unless otherwise stated.
12. Contact
For questions about this Privacy Policy or about how we process personal data, please contact us at:
Jump AI Technologies S.L. Calle Fuenterrabia 9, Oficina 6 28014 Madrid, Spain Email: privacy@jumptechnologies.ai